The first step into the Robotic Process Automation (RPA) journey for many organizations is the cost-benefit analysis - looking into the costs of the implementation against the benefits, or cost-savings RPA is expected to bring. As with every innovative technology,...
How RPA tackles the continuously growing outsourcing world
Business Process Outsourcing (BPO) has become a trend for large enterprises in the last 20 years to shrink the costs by employing people offshore and nearshore to perform most of the high-volume routine business processes. But this now seems to...
What is RPA?
Heraclitus said, “The only thing that is constant, is change” and this could not be any more true when it comes to the evolution of technology in the past 100 years. The examples of this are all around us; an...
The Rise of Digital Labor
As technologies become indispensable part of our work life, a new form of labor emerges – the digital labor – performed by digital workers. A digital worker is a piece of software capable of performing repetitive, rules-based work that is...