Robotic Process Automation - RPA
RPA (Robotic Process Automation) is itself part of a broader concept – Business Process Management Automation as a strategy.
With help of RPA software robots can be created that can learn, simulate, analyze and then perform business tasks/processes according to predefined rules.
RPA automation allows you to create robots by observing the digital interactions of people with different software systems.
Show your robots what to do and then let them do all the work!
Software robots can use any program and system in the same way that humans do, but without interruption, 24/7/365, much faster and with 100% reliability and precision.
How does Robotic Process Automation (RPA) work?
RPA is a software product (robot) that uses the tools that a person uses – monitor, keyboard, analytical thinking – to learn to perform repetitive and rule-based tasks. If a workflow is based on rules and a set of solutions, it is probably extremely suitable for automation.
The robot learns and uses the existing software that people work with (ERP, CRM, office applications, BI, etc.) in exactly the same way as a human would. Which makes it possible for a robot to “learn” to perform any task that a human can perform on a computer, but faster, more accurately, and without data errors.
What processes can be performed by software robots?
RPA robots can: be set to work on a specific schedule, be cloned, customized, and easily shared in theorganization between different departments and employees.
The purpose of the RPA is to relieve employees of the burden of performing routine, repetitive tasks such as order processing, documents, and reports. Releasing people to bring added value and to participate in the process of working with what the robot cannot – making important decisions.
What are the benefits of RPA?
Robotic Process Automation (RPA) has a positive effect on any business by reducing administrative burdens and increasing productivity.
RPA provides a number of benefits from the start of its work, such as reduced costs, higher accuracy, and precision, faster time to complete each task, and continues to deliver benefits as it grows throughout your organization, freeing up management plans to expand without worrying about staffing.
RPA robots increase employee productivity step by step, speeding up workflow and allowing more work to be done through independent process execution. In industries where there is a large volume of processing documents such as financial services, insurance services, and the public sector, RPA robots can take on the work of filling out forms and documents completely automatically.
For each employee, using RPA means freeing up more than 40% of the working time each day, which has been wasted by performing manual administrative tasks, which in turn reduces your costs. The investment in RPA pays off within a few months, after which the robot continues to work tirelessly and bring you benefits. In industries such as healthcare, the value of RPA robots is increased by requiring error-free document processing, which also affects patients' health.
RPA allows a large number of business processes to be more resilient and able to adapt to uncertain times and ever-changing situations. Software Robots give you the flexibility to handle any amount of work, whether planned or not. Allows you to automate new processes by upgrading existing or creating new robots that work in sync or independently with each other.
RPA improves a number of criteria for the success of your business, such as customer satisfaction, and gives you greater competitiveness by redirecting your employees to what they do best. In this way, your employees will have more time to perform work with a higher value, which has a positive effect on your income.
With 100% accuracy, no adjustments are needed once the job is done by the robot. Automation with RPA allows business sectors such as finance, insurance, and healthcare to rely on robots to strictly perform each task according to the standards, laws, and rules of the sector. RPA in accounting allows new levels of speed and accuracy in the processes of receiving payments and paying invoices.
When AI is combined with RPA, Intelligent Automation is created, automation expands to new levels and volumes, benefiting from over 80% of your organization's unstructured data. In accounting, you can automate the processing of invoices and payments to non-standard invoices from suppliers. In insurance, you can automate the processing of claims and automatically detect potential fraud. In HR, you can automate queries and find out what the employee's intentions were.
RPA is independent of applications/software and platforms, which means that you do not have to update or replace your existing infrastructure. RPA robots allow any organization to remove technological barriers by seamlessly connecting between all software tools, regardless of function or department. The result is unprecedented productivity and improved work between the various departments in your organization, where the potential of your human resources lies.
In customer service, RPA robots help agents communicate with customers by doing all the systematic work of entering data into tickets, forms, and various documents - this leads to faster processing time and 50% improvement in customer service at the same time. Industries such as telecommunications and utilities use robots to serve customers and answer peaks in call volume.
EVERY JOURNEY BEGINS WITH ONE STEP
How does RPA drive digital transformation?
The digital transformation of many businesses begins with the launch of RPA solutions to reduce operating costs and modernize operations, so you can gain or regain an edge over the competition.
At the heart of many digital transformation strategies, RPA offers the ability to automate processes quickly and easily, eliminating human interaction and providing rich business information that has not been seen before.
Whether you are facing unexpected crises or trying to cope with the daily workload, automation ensures continuous business processes and accelerates any digital transformation.
The first step to your digital transformation begins with the introduction of RPA.
RPA is intuitive to use
The idea of automating various business processes by the administration or large-scale processes is definitely not new. The ability of skilled workers to spend less time connecting points between different systems and performing cumbersome and repetitive tasks has been a goal we have been striving for years. However, tools that allow assistance in such common processes as the processing of user screens have remained difficult to understand by end employees in companies. RPA allows business users to build robots themselves and return on investment within days.
RPA provides additional workforce
RPA is the management of multiple technologies with an easy-to-use interface. The benefits of Machine Learning (ML) and Artificial Intelligence (AI) have made a possible leap forward in the development of RPA since its first appearance 20 years ago. RPA gives you the power to automate different processes one by one in real-time. Flexible and intelligent, RPA works 10 times faster and provides 100% error protection.
Start, stop and expand your Digital Workforce from RPA robots at any time!
Today, RPA provides automation for a fraction of the time required by traditional approaches. The ability of RPA to be platform-independent and gives the advantage to be implemented quickly and in any work environment, at any time, and in any location. Robotic Process Automation can start immediately, be upgraded at will, and operate at 100% non-stop capacity. Add Intelligent Automation and your Digital Workforce will be able to handle even more complex sets of information and automate any business process from start to finish. You choose how many software robots you need and put them into operation when you need them.
RPA is compatible with all applications and systems, new or older.